Delivery & Return Policy
Delivery and return
1. All purchases will only be delivered upon full payment and clerance either via bank transfer or credit card payment .
2. The shipping fees are calculated according to the weight or volumetric weight whichever is higher. The final shipping and handling cost can be calculated from the Shopping cart and shipping cost is final.
3. Deliveries approximately will be made within 2-3 working days ( exclude weekend ) from the time of successful order if stock is available . In instances where there are special requests, delivery leadtime will be subject to availability but Perfect Mama Baby Store will keep customers well informed of their status of order
Return items for exchange/ refund are acceptable with 20% re-stocking fee and must be within working 5 days from date of receipts. Return items must be with it's original package and are in re-sell conditions.
Refund will be in Store Credit only. No cash refund.
If you returns the item damaged, or in a condition that is different from the condition in which Perfect Mama Baby Store sent it, we will only issue partial refund.
Items returned without proper packaging, dirty, or used will NOT be entertain.
Shipping charges for return are borne by customer.
If the size does not fit you and you would like to change the size of the item bought, you can send it back to us at your own cost and pay additional shipping charges for us to send you the right size.
Items must be with it's original package and re-sell conditions. Please email us to inform us for exchange.
Items for exchange must be send back within 7 working days from date of receipts.
Change from item A to item B will be classify as return, not exchange.
Terms and conditions can be changed by Perfect Mama Baby Store as deemed fit without prior notice.